Apple extends AirPods Pro repair program for crackling or ANC issues

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It is now valid for three years after purchase, not two

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Apple has quietly rolled out a repair program for AirPods Pro that offers free repair or replacement for earbuds that have problems with noise cancellation or static. reddit users (Via Nerdshala) Apple’s first. were to detect changes in Support page for repair program, which now notes that the program covers affected AirPods Pro for three years instead of two after their first retail sale. The page appears to have been updated in early October.

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The support program was originally introduced in October 2020, a year after the original release of AirPods Pro in 2019. This meant that Apple’s repair program was introduced exactly at the point when the warranty on the launch units was about to expire. With the three-year extension of the repair program, AirPods Pro purchased at launch must now be repaired by October 2022.

As a reminder, Apple says it will fix the following issues with the AirPods Pro:

hoarse or steady sounds that get worse in loud environments, with exercise, or when talking on the phone

Active noise cancellation is not working as expected, such as a loss of bass sound, or an increase in background noise, such as road or airplane noise

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If you’re experiencing any of these problems, you now have an extra year to get off your butt and get a free fix as part of a repair program, which in our experience often means That Apple pair of spot replacements for you to take home. To do this, Apple says you should contact its support team or an Apple Authorized Service Provider, or make an appointment at an Apple Store.

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