New Zealand founders caretaker, a healthcare platform used by providers and patients, say they are passionate about individual practitioners and small healthcare teams. With this in mind, they create Carepatron, which helps reduce the amount of administrative work practitioners need to do, and automatically reminds patients of appointments to reduce absenteeism.
The company today announced it has raised NZ$1.6 million (approximately $980,000) in pre-funding led by Blackbird. The funding will be used for recruitment to Carepatron’s global team and for product and growth. It has customers in 30 countries, including the US and markets in Europe and Asia Pacific.
Carepatron is used by practitioners ranging from individual practitioners to teams of 100 people. They save about eight hours of administrative work each week by helping them manage tasks such as bookings, rescheduling appointments, answering emails, and billing, according to his clients. It is currently used by 700 medical teams, with about two-thirds of its clients in North America and Asia. More than half of Carepatron users are on mobile devices.
Carepatron was founded in 2021 by Dave Pene and Jamie Frew. Both were inspired by their life experiences. Growing up, Frew helped his family with their community hospital, and David’s partner is a doctor who works with small groups and practices.
Frew, CEO of Carepatron, told TechCrunch that “David and I have been frustrated by the lack of progress and innovation in the healthcare software sector as we’ve seen firsthand the impact bad tools have on our partner’s mental health and medical practice. We connect everyone in a super secure app with the tools and information they need to achieve better health outcomes.”
The main products of the platform are planning and workflow, customer records and documentation, and billing and payments. Frew says it can cut its customers’ costs by 74% by cutting the number of software and tool subscriptions they require from 9 to 2.
“Because we are community driven, we can significantly reduce the cost of our platform with an average subscription of $12 per month per patient,” he said. He added that while Carepatron is in its early stages, it is already generating revenue and has steadily grown its customer base since launch.
The platform reduces patient absenteeism with tools such as scheduling automation, including smart reminders, online rescheduling, and built-in video options.
In a prepared statement, Blackbird Director Phoebe Harrop said, “By giving people access to the professionals they need, Carepatron reduces the friction associated with getting the help they need when they need it. We are thrilled to support Jamie and David in their quest to provide hundreds of thousands of healthcare professionals around the world with great practice management software.”
Credit: techcrunch.com /