Fitbit’s early smartwatches lacked some elements of the “smart” aspect. Messaging initially had an obvious lapse, but in 2018, the company addressed it by rolling out messaging capabilities to the native Versa and Ionic. Now, messaging support via Quick Reply and Voice Reply comes standard on many Fitbit devices. In this guide, we’ll walk you through how to set up messaging on your Fitbit, how the feature works, what devices support it, and more.

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Fitbit Messaging: How Does It Work?

Fitbit’s messaging features are relatively rudimentary, but they’re still quite useful. Unlike Wear OS, Fitbit users can’t type long answers on their devices. The devices lack dedicated keyboards. Instead, Fitbit uses quick replies, which let users rapidly respond to messages via pre-written responses or emoji. Fitbit also supports audio-to-text replies, but only a small number of devices support this feature.

How to Activate Message Reply on Fitbit

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Now that you know how Fitbit handles messaging, it’s important to know what you’ll need to use it. For starters, Fitbit’s messaging system is completely reliant on notifications. You can’t initiate messages on Fitbit, but you can reply to messages you receive through notifications. If you don’t enable notifications, you won’t be able to use Fitbit’s messaging features.

How to turn on notifications on your Fitbit:

  • Open the Fitbit app on your phone.
  • Tap on your profile image in the top left of the screen.
  • Choose your smartwatch or fitness tracker.
  • Tap Notifications.
  • On this page, you can select the primary apps for original message, calendar program, and E-mail. You can also choose the individual apps that you want to receive notifications.

Fitbit will display notifications for all apps that support notifications on Android, but only some apps support quick replies. These are the apps that support in-notification reply on your phone. Therefore, any app that offers the ability to reply from your phone’s notification shade should work with quick replies. These include WhatsApp, Google Messages, Facebook Messenger, Slack and other chat apps. Some social networking apps like Twitter also support this feature.

Quick replies are activated automatically for supported apps. If you get a notification from a supported app, you can choose between five default responses, several emoji, or use a voice message to reply directly from your Fitbit.

For unsupported apps, you’ll still have the option to open the app on your phone by tapping Open On Fitbit notification.

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Which devices are supported?

While more modern Fitbits include messaging support, not every device. For example, Fitbit devices that lack a screen don’t support the feature, while some older models of Fitbit don’t pack it. According to Fitbit’s documentation, the following devices are supported:

  • fitbit sense
  • Fitbit Versa 3
  • Fitbit Versa 2
  • Fitbit Versa
  • Fitbit Versa Lite
  • fitbit ionic
  • fitbit lux
  • fitbit charge 4
  • fitbit charge 3

Some older devices, such as the Fitbit Charge 2 and Fitbit Surge, can receive text messages but do not support message replies. Fitbit also notes that the feature is only available for devices connected to Android phones. However, iPhone users can still respond to a limited number of Fitbit app notifications, including “messages, cheers, taunts, and friend requests.”

How do I use Quick Replies on my Fitbit?

Each Fitbit device handles quick replies differently. It largely depends on the display size and UI layout of the tracker.

How to use Quick Replies on Sense and Versa 3:

  • Tap Notifications on your watch. You can also scroll down from the top of the display to access recent notifications.
  • tap text icon (three horizontal lines) to select a quick answer.
  • tap emoji icon To respond with an emoji.

How to use Quick Replies on Fitbit Lux:

  • Tap Notification on Lux. You can also scroll left or right in the Notifications app to access recent notifications.
  • To reply to a message, tap text icon (three horizontal lines) to select a quick answer.
  • tap emoji icon To respond with an emoji.

How to use Quick Replies on other Fitbits:

  • Tap Notifications on your device, or swipe down from the top of the screen to view recent notifications.
  • Tap please respond or answer Depending on your device and choose a quick reply.
  • you can also tap more answers or more emoji To see more options.

If a reply option is not available on a particular app, then that app does not support quick replies. Additionally, if a reply option doesn’t appear on your device, your Fitbit doesn’t support messaging features.

Can I edit and customize my quick answers?

Thank you, yes. Although your device comes preloaded with five useful default entries, each can be customized.

How to customize your quick replies:

  • Open the Fitbit app on your phone.
  • Tap on your profile image in the top left of the screen.
  • Choose your smartwatch or fitness tracker.
  • Tap Notifications.
  • Tap prompt reply.
  • Tap default answer To replace universal quick replies used by all apps.
  • If you want specific strings for specific apps, tap the app you want to tweak, and edit your answers accordingly.

Fitbit also allows users to customize the emoji used for the reply. To do this, tap on default answer Or choose individual apps. tap emoji tab next to Text tab at the top of the page. Tweak your emoji accordingly.

Voice Reply on Fitbit

If you find Quick Reply too restrictive, the Fitbit Sense, Versa 2 and Versa 3 have a voice answer feature that uses their built-in microphones. It also does a relatively good job of translating speech to text. It makes an excellent answer choice while running or if you have long reactions in mind.

How to use Voice Reply on Sense, Versa 2, or Versa 3:

  • tap microphone icon instead of text or emoji icon on a notification.
  • You will then be prompted to speak your answer.
  • Once done, tap send or try again To re-record your message.
  • you can also tap undo Within three seconds to cancel the message.

The nifty thing about Voice Reply is the ability to switch between languages. On Fitbit Sense and Versa 3 you can tap Language: Hindi to change between them. On the Versa 2, this option is hidden behind a three-dot menu icon with the language currently selected.


Do you have any problems using the messaging features on your Fitbit? Let us know in the comments section below, and we’ll do our best to help.

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