Hopper travel app launches new offerings to give users more flexibility before and during travel

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Travel booking app Hopper today announced the launch of a range of new flexible products designed to help customers save money on hotel, flight and car bookings. Hopper says nearly 60% of app users buy at least one fintech product when booking. The company says these new fintech products will give customers flexibility not only before travel, but also during it.

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The company is launching a “Leave for Any Reason” product that allows customers to leave their hotel for any reason during or after check-in and book a new hotel in the same star category with 100% rebooking costs covered by Hopper. For example, Hopper notes that if your room isn’t as clean as you expected, you can rebook your stay for free through the Hopper app at another hotel nearby. Hopper says that the price of the new Leave for Any Reason option averages around $30 per hotel booking.

Hopper cancel function

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Image credits: Hopper

Hopper is also expanding its Cancel for Any Reason option to give customers the ability to instantly cancel their stay for any reason prior to check-in and receive a 100% refund. If the customer uses this plan, Hopper pays all fees due to the hotel. The Cancel for Any Reason option is currently available for flights and will be rolled out to hotel bookings as part of the expansion. Like the price of the new Leave for Any Reason option, the Cancel for Any Reason feature costs an average of about $30 per hotel booking.

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The company is also expanding its Price Freeze option currently available for fight and hotel bookings to cover car bookings. Price Freeze allows customers to freeze prices for up to 21 days, giving them more time to complete their plans before booking. If the booking price increases, Hopper will pay the difference up to $100. If the price falls, the customer will pay the lower price. The average price for a price freeze policy is $30.

Finally, Hopper is rolling out “Offline Trip Protection”, which will allow non-Hopper bookings to add the company’s flight disruption guarantee to their bookings made elsewhere. The Hopper’s Flight Disruption Guarantee ensures that customers reach their destination on time. With the Standalone Trip Protection offer, users can reschedule a delayed flight and Hopper will cover any fees. Offline ride protection is about $25 per passenger.

Hopper prices freeze

Image credits: Hopper

The company says it aims to sell more than $4.5 billion worth of travel and fintech services this year. Hopper’s fintech features, such as Price Freeze and Flight Cancellation Guarantee, now account for 50% of the company’s total revenue. Hopper says that a user who has previously bought one of its fintech options is 2.5 to 7 times more likely to buy that product again when it is presented during their return visit.

Today’s announcement comes after TechCrunch confirmed that Hopper raised $35 million in a secondary share sale that values ​​the company at $5 billion earlier this year. The startup was valued at just over $3.5 billion in August 2021 when it raised $175 million Series G funding round. There is no date yet on when it could go public, which is one of the reasons for doing a secondary sale to ensure liquidity now. But Hopper confirmed that this was the plan.


Credit: techcrunch.com /

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