Medical startup myNurse to shut down after data breach reveals health records

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myNurse, a healthcare startup that provides chronic disease management and remote patient monitoring services, said it will shut down at the end of the month after reporting a data breach that exposed personal health information about its users.

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Startup that launched like good healthsaid in data breach notification filed with the California Attorney General’s Office alleging that a violation was discovered on March 7 in which an unauthorized person gained access to the company’s protected medical data. The data breach notice warned that patients’ demographic, medical, and financial information was accessed, including names, phone numbers, dates of birth, as well as medical histories, diagnoses, treatments, lab results, prescriptions, and health insurance information.

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myNurse said in the data breach notice that its decision to close its business was “not related to a data security incident,” but did not provide a reason for the unexpected closure. The company said it began notifying affected patients on April 29, the same day as the data breach notification, more than seven weeks after the leak was discovered.

myNurse co-founder and chief executive Walid Mohsen provided TechCrunch with a brief statement saying the company is considering “how best to adjust our business model in the changing healthcare landscape” but declined to answer any of our questions about the data breach, including why it took seven weeks for the company to notify affected patients or if myNurse conducted a third-party security audit of its systems prior to the breach.

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Mohsen also declined to say how many patients were affected in total. Under California law, where myNurse is headquartered, companies must notify the Attorney General’s Office if more than 500 people are affected.

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