Microsoft doubles down on confusing TPM 2.0 requirement for Windows 11

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We’re now less than three weeks away from the launch of Windows 11, and as we move into the home stretch, it’s increasingly likely that Microsoft will stick with its Trusted Module Platform (TPM) 2.0 requirement. At least initially—who knows what Microsoft might fix down the line, if it turns out to be more of a headache than it’s worth. However, for now, Microsoft isn’t changing course, and is instead attempting to clear up the confusion by directing people to a support article on the matter.

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I missed it when it first hit Twitter last week, but Microsoft posted a clear message (via) Tom’s Guide) that, in some respects, is the equivalent of digging your heels in the dirt (and an office space spoof).

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“Ummmm …. yes … we need to talk to you about TPM 2.0 and Windows 11. Read the memo,” Microsoft wrote, followed by a link to an article describing it. How to Enable TPM 2.0 on your PC.


In the article, Microsoft states that most PCs shipped in the past five years have the ability to run TPM 2.0 as required by Windows 11, but in many cases, they are not configured to do so.

This is especially true in the DIY realm—since this has never been an issue before, motherboard manufacturers have a habit of enabling TPM 2.0 by default “even though it’s almost always available” as an option in the BIOS. was not.

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The article describes how to enable TPM 2.0 in the BIOS, noting that the option is usually found in sections labeled Advanced, Security, or Trusted Computing.

Once there, the option may have one of several different names, including Security Device, Security Device Support, TPM State, AMD FTPM Switch, AMD PSP FTPM, Intel PTT, or Intel Platform Trust Technology.

It’s a bit to digest for the average PC user who’s never set foot in a BIOS, or even knows what a BIOS is (my parents fall into this category, as that many friends do). Be that as it may, this is a necessary step on some PCs.

This is the main reason Wes wondered, ‘How is Microsoft already screwing up Windows 11 so badly?’. And unfortunately, Microsoft’s message is less than clear. One week it’s cutting support on Intel’s 8th-generation CPUs and second-generation AMD Ryzen chips, then the next week it’s adding 7th-generation Core CPUs to the compatibility list, but only a few of them—mostly a few Xeons. The chips, save for the Core i7 7820HQ, are a mobile CPU employed by Microsoft’s Surface Studio 2 system. go figure.

The decision-making process is arbitrary when viewed from the outside. one in separate blog post, Microsoft states that on unsupported devices, it saw “52% more kernel mode crashes” when testing Windows 11, while “devices meeting the minimum system requirements had a 99.8% crash-free experience.”

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OK and dandy, but does this mean that the Core i7 7820HQ is capable of providing a more stable experience in Windows 11 than other 7th generation chips for some reason? I seriously doubt this, but if so, why? And if not, why is it exempt while other 7th generation chips are not?

So yes, I agree with Microsoft’s tweet that it needs to talk with users about TPM 2.0, but the conversation should move on to, ‘Hey, it’s necessary, turn it on.’ I’m not holding my breath.

Meanwhile, remember the PC Health Check app that Microsoft released and then went offline when people were confused as to why their PCs failed the test? note this available to download again, in preview form.

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