Microsoft has always stuck to its repair policies in the past. However, the tech giant is looking to support more research and policies so that users can more easily repair devices like the Surface Pro 8 and its other Windows tablets, after receiving pressure from a group of investors.
In June 2021, the company held an investor meeting with As You So, an investor advocacy nonprofit. The results of that meeting reinforced Microsoft’s commitment to research “environmental and social benefits,” making it easier for users to repair their own devices. This would include making parts, information and other resources more readily available to consumers.
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This is the first time a US manufacturer has agreed to such terms following pressure from investors, but it most likely won’t be the last if recent patterns are any indication. For example, in September, mutual fund company Green Century filed two proposals for repairs. The first was with Apple and the second was with farm equipment maker Deere & Co.
what does this mean?
Microsoft agreed to consider how the ‘right to repair’ would affect climate change and its contribution to electronic waste, with the study evaluating social impacts and “increasing access to repairs, including Surface devices and Xbox consoles”. Determining new mechanism for ” “As stated in a recent news release from As You So, Microsoft will then have to share a summary of those findings by May 2022 and act on them by the end of 2022.
In statements provided to both Grist and Tom’s Hardware, a Microsoft spokesperson said, “We believe customers are entitled to safe and reliable repair options. We currently provide repair services to customers that require a high degree of repair.” ensure quality, protect customers’ privacy and safety, and protect customers from injury.”
It’s too early to say whether this will mean that Surface devices will be easier to upgrade in the future, but it looks good. The Surface Pro 8 has a user-replaceable SSD that’s very easy to access, so hopefully it’s a step in the right direction for Microsoft.
via pc gamer