Microsoft promises to look into right to repair for Xbox and Surface devices

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Microsoft has announced that it will take an environmentally sound step toward allowing independent repair of its devices, following pressure from investors. In other words, it may soon give users ‘right to repair’.

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Back in June, the non-profit investor advocacy group ‘As You So’ backed Microsoft to a corner, asking the company to provide an analysis of the environmental and social benefits of allowing users to fix their own Microsoft products. was asked for (grain to grind, Via Tom’s Hardware)

Finally, after months of talks, the two companies have reached an agreement. Not only has Microsoft agreed to take steps toward researching the benefits of the right to repair, but it has also promised to act on the findings by the end of 2022.


In this study Microsoft is working with third parties to “evaluate the environmental and social impacts associated with increased consumer access to repairs and to use new mechanisms to increase access to repairs, including Surface devices and Xbox consoles.” determines.”

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Further plans include the introduction of “certain parts availability and repair documentation” as well as “new mechanisms to enable and facilitate local repair options for consumers”.

Right now, there are restrictions on taking your Xbox Series X apart for one respectable reason: “We believe customers are entitled to safe and reliable repair alternatives,” Microsoft told Tom’s Hardware. “We currently provide customers with repair services that ensure a high quality of repairs, protect customers’ privacy and safety, and protect customers from injury.”

The recent announcement is a big step toward a more open future of technology. In our ever-changing world, more of us are putting freedom above all else—not least the freedom to repair our own equipment when things go wrong. I mean, who needs Microsoft to hold your hand when you have your trusty screwdriver?

The right to fix movement is gathering momentum, and with Microsoft now downplaying the prospect of a solid endorsement, it’s only a matter of time before more big companies jump on the bandwagon.

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