Today, software as a service has become the standard for organizations to adopt and use applications, thanks to advances in cloud computing and networking, and the flexibility of pay-as-you-go models that adapt to changing business needs. Today a company called Paddlewhich has built a major business on providing the billing backend for these SaaS products, announces a massive $200 million funding round as it prepares for its next phase of growth.
The Series D investment, led by KKR with previous backers FTV Capital, 83North, Notion Capital, Kindred Capital, indebted from Silicon Valley Bank, values London-based Paddle at $1.4 billion. The startup raised $293 million in this round.
Today, Paddle works with over 3,000 software customers in 200 markets to provide them with a platform to customize and sell their SaaS products in those regions, primarily on a B2B basis. But with so many consumer services also being sold these days in SaaS models, its ambitions include expanding that significantly in areas like in-app payments.
“We have grown a lot in the last couple of years. We thought it would fall off [after the Covid-19 peak] but that didn’t happen,” said Christian Owens, CEO and co-founder. Indeed, this includes the increased use of video conferencing by the general public, the hosting of the Zoom dinner, and the explosion of media streaming and other virtual consumer services. “B2C software has blurred over the years with what is considered B2B. All of a sudden, everyone needed our B2B tools.”
Payments has long been a complex and fragmented business in the digital world: banking practices, preferred payment methods, and regulations differ depending on the market in question, and each stage of accepting and paying payments usually involves a supply chain bundling. Paddle positions itself as a registered seller that has created a set of services for the specific needs of businesses selling software online, including checkout, payment, subscription management, invoicing, international taxes, and financial compliance processes.
Sold as SaaS – base prices is 5% + 50 cents per transaction – Paddle’s idea follows the basic principle of many other business tools: payments are generally not the core competency of, say, a video conferencing or security company (one of its clients is BlueJeans, now owned by Verizon, who formerly owned TechCrunch; the other was Fortinet).
To be fair, there are dozens (maybe hundreds) of “registered merchants” in the payment services market, from PayPal and Stripe to Amazon and many more – no wonder, since it’s difficult – but Paddle thinks (and has proven) it makes sense. combine the many complex parts of providing billing and payment services into a single product specifically designed for the software business. It does not disclose actual earnings or specific usage figures, but notes that revenue (not necessarily revenue) growth has doubled over the last 18 months.
Paddle as a company name has no specific meaning. “It’s not a reference to anything, just a name that we liked,” said Owens, who is himself a Thiel Fellow. And this impulse to make decisions based on the hunch that it can be catchy seems to have haunted him and the company for some time.
He came up with the idea for Paddle with Harrison Rose (currently Chief Strategy Officer and credited with creating the sales ethos) after they tried their hand at a previous software development business they started when they were just 18 years old. and this experience gave them a taste. one of the big problems for startups of this kind.
“You get your first $1-2 million in revenue with a few employees, but little by little these businesses reach $2-20 million in sales and then $300 million, but the underlying problems of managing them don’t go away.” , – he said. . Billing and payments are a particularly complex issue due to the varying regulations and compliance requirements and practices faced by software scaling companies in different jurisdictions. Paddle itself works with half a dozen major payment companies to provide localized transactions and many other partners to ensure a seamless service for its customers (who No the payment companies themselves).
You may recognize Paddle’s name from being in the news last fall, when it presented its observations on the problems of payments in the new frontier: apps, and especially in-app payments: Last October, the company announced that it was building an alternative to Apple’s Payments Service in applications.
This was achieved through much of the observational logic that gave rise to Paddle itself, as Owens describes it. Apple has notoriously found itself in a protracted dispute with a number of app store companies that wanted to have more control over their accounts (and give Apple a smaller portion of that revenue). . Owens said Paddle was “encouraged” by the company create an alternative in the midst of this dispute, even before it was resolved, based on the reaction of the market (and especially developers and app publishers) to this public dispute and the position of the government.
Ironically, her approach is not much different from Apple itself:
“There is one thing that Apple has done right is to create a complete set of commerce tools for these businesses,” he said. But its drawback was that it didn’t give customers the choice of when to use it and how much to charge for it. “There must be an alternative to cover all this.”
(Paddle plans to charge 10% on transactions under $10 and just 5% on transactions over $10, compared to Apple’s 30%, a rep later told me.)
“The product is built and ready to go,” Owens said, adding that 2,000 developers have already signed up, amounting to $2 billion in the app store ready to try it out. Due to the launch in December, it was delayed as Apple’s deal with Epic (one of IAP’s most outspoken critics) dragged on.
That kind of bold attitude may have kept Paddle in Apple’s bad books, but it’s made him a hero for third-party developers.
“Paddle solves a major problem for thousands of SaaS companies by reducing the friction and costs associated with managing payment infrastructure and tax compliance,” said Patrick Devine, director of KKR, in a statement. By simplifying the payment stack, Paddle enables faster, more sustainable growth for SaaS businesses. Christian and his team have done a phenomenal job of creating a category-defining business in this area and we are excited to support them as they enter their next phase of growth.”
Credit: techcrunch.com /