Siri is yet to regain crucial accessibility features that disappeared with iOS 15

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Apple is yet to restore functionality that was removed in iOS 15, where Siri could perform various tasks such as checking and playing voicemail.

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The commands in question are valuable on the accessibility front, as noted, or being able to use them to instruct Siri to send an email, for those who are visually impaired or legally blind — or indeed with other Apple device owners, Check recent calls, or call history.

Nerdshala highlighted the functionality, which disappeared in September, just after the release of iOS 15, and the site reminds us that despite growing complaints about it, these features have not been restored to Siri.

An inaccessible Siri for some

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One reader told Nerdshala: “For many completely blind people (like my blind mom) this makes their phone almost unusable, because they can’t ask Siri who called, and they can’t ask Siri who’s calling. (Their official ‘workaround’ for voicemail is, in fact, calling the old school carrier voicemail number, to check your voicemail on the phone.)”

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Another message on Apple’s support forum reads: “My cousin who is legally blind is also facing this problem. When the doctor calls and leaves a message he uses the read missed call and opens voicemail. This gives him the opportunity to hear who called and he can call back. This has been an amazing feature for her and I hope it gets fixed so that she can be able to use this feature again.”

There are also complaints on Reddit like this: “My dad is blind and uses Siri to operate his iPhone. This week we’ve noticed that she can’t help it when she asks Siri to play voicemail or a missed call.

We’ve reached out to Apple for comment and will update this story once we hear back.


Analysis: Why the reasons aren’t clear – but keep the feedback flowing

It’s unclear whether Apple intentionally removed support for these features with iOS 15 — and if so, why it was done so — or if it’s wrapped in a bug — and if it’s the latter. , so is there any fix coming soon. But whatever it is, it’s a worrying move in terms of accessibility for iOS devices, to say the least.

While Apple hasn’t commented directly — as Nerdshala noted — we’ve also reached out to the company and are trying to figure out what’s going on here, and if we hear back. So will update this story – A message on the Apple Support forum claims to have received a response from the Accessibility support team. They were advised to contact Accessibility Support again and “Have your Apple ID been added as an ‘Affected user’ to an official engineering issue so that you will receive mass emails regarding the status of this fix”.

Further advice was to submit feedback on missing features, as more and more of that feedback “affects the engineering priority of the issue” is gathered.

Again, there may still be hope for some sort of return of these abilities to Siri in the near future. fingers crossed.

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