Spotify wants users to pay for separate Play and Shuffle buttons

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Spotify is updating its app to address a long-standing user complaint about music playback, but is asking customers to pay for a fix. Company announced today it will finally introduce a separate play button and shuffle button at the top of album playlists to make it easier to play music the way you like it. This will replace the combo button available until, which was inconsistent across platforms and frustrating to use. However, streamers may be disappointed to learn that what should be an app update in favor of better usability is oddly sold to them as a reason to upgrade to Spotify’s paid tier – the company says the new button is only offered on Spotify Premium. . subscribers.

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This seems like an odd choice given that customer complaints have correctly identified an issue with the overall interface design of the Spotify app and its user interface. As one review posted last year on the Spotify community forums noted that the proposed button was even different in the Spotify apps. On mobile, playlists had a shuffle/play combo button, but on PC the button was a regular play button. This was confusing for users who switched between platforms, the report said. A user suggested that Spotify just offer two separate buttons so people can choose how they want to stream music instead of tapping the Now Playing screen to toggle shuffle mode on or off.

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The post received 647 votes and pages of comments from those who agreed. This was not the only complaint of its kind on the forum site. Others have posted similar requests for separate Play and Shuffle buttons, or even another solutions to the same problem. For example, one person asked Spotify so that users can customize which button will appear in the app to make it the user’s choice.

Spotify has been working on this issue for some time now. This is the first introduced the Shuffle/Play icon in 2020 to reduce streaming to one click, and last year the play button was made the default button on all albums for Spotify Premium users. With this update, the Play button will remain the default, while Shuffle will become a separate option in the mobile version of Spotify.

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While this may be a minor change to the app, it literally just a button is clearly a feature that, in the minds of users, needed a fix rather than a premium offering. For example, other major music streaming apps such as Apple Music and Amazon Music already include separate Play and Shuffle buttons.

It’s rare for app developers to charge for something like a different button, especially when the reason for the change is because users were dissatisfied with the app’s functionality and design. One related example might be the Twitter subscription service, twitter Blue, which allows users to customize the app’s bottom bar with buttons of their choice. But in this case, the option has more to do with personal preference and quick access to favorite features rather than usability. Even without paying, the Twitter features are still easily accessible in the main navigation on the left side of the app.

Spotify tells us that the idea of ​​charging per button has to do with how they perceive the benefits that come with a premium subscription. Essentially, Premium users pay to be able to listen to any song on demand. The button is sort of an extension of this, as it allows users to choose to listen on demand in any way they want.


Credit: techcrunch.com /

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