Instagram is testing a new “Get Quote” button with select businesses in its Meta app. announced on Wednesday. The new button allows users to ask their own questions to ask customers before starting a conversation. Once customers have completed the survey, they can quickly request a quote from the company for a product or service. Some businesses can now place a “Get Offer” button on their Instagram profile or add a “Get Offer” sticker to their stories.
The new feature marks Instagram’s latest move into e-commerce, making it easier for customers and businesses to interact with each other on the platform. Meta notes that the new button should make it easier for businesses to generate leads and manage conversations. The new feature is being rolled out as part of National Small Business Week.
Meta also introduces many other features in their applications. Among the new features is a new feature in Messenger that will allow businesses to send promotional messages to customers who subscribe to it. The company also makes it easy to create Facebook and Instagram ads that open in a WhatsApp chat, allowing you to create full ads directly from the WhatsApp Business app to help small businesses find new customers and grow faster.
In addition, Meta’s Inbox service, which allows businesses to manage customer messaging via Messenger and Instagram Direct, is now integrating with WhatsApp as part of a small test. Meta says that by centralizing communications, businesses will be able to better manage messages and save time. The company plans to share more information about these tests in the future.
“We’re announcing new tools for businesses to manage conversations and ads, as well as more ways to generate leads and share information about your business. These tools can improve how small businesses (SMBs) connect with customers and identify better quality leads,” Meta said in his report. Blog post about new features.
Meta says that people’s preferences for how they communicate with businesses are changing and that they want to be able to communicate with businesses the same way they communicate with friends and family, so it’s looking to make it easier for businesses to start conversations with these new features. .
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