So you’re deep in the throes of a gripping Hulu original series or your favorite rerun, and everything just comes crashing down just as you’re about to move on to the best part. As a Hulu user, this has happened to the best of us at one time or another and it is one of the most terrifying things that can haunt you when you are in the middle of a show or movie. Buffering, low video quality, video freezing, connection errors, playback failure, and quitting are all common Hulu problems, and they can all have many causes. Not to mention that dreaded fix Hulu error codes. Here’s how to troubleshoot the issue so you can get back to your shows quickly, no matter what device you’re using.
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It is not uncommon for the entire Hulu service to go down or for it to go down only for specific users. Before you try some home streaming fixes, make sure the problem isn’t out of your hands and in the hands of Hulu technicians. There is an excellent site to check in your browser for outages downdetector.com. While there, you can view a live outage map and read complaints from other viewers. A quick search for #huludown or #hulu on Twitter will often tell you if there’s a problem, even in a pinch.
If you are now sure that you do not have any problems because of Hulu, you can try some home remedies. Here are some steps that have worked for us before, and if none worked for you, go down the list to see if the next tip will help.
Phase 1: Completely close the Hulu app on your streaming device and re-open it.
Phase 2: Restart your device.
step 3: Try resetting your router. If you don’t know how, here’s our simple guide to resetting a router.
step 4: Make sure you have the latest version of the Hulu app. Visit the App Store and see if an update or new version is available for download.
Step 5: Uninstall the app and reinstall it.
Step 6: Remove your device or console from your account and add it again.
Step 7: Check that VPN or proxy services are turned off (for US customers).
If Hulu still isn’t working, your internet may be too slow to stream the show. Run a speed test on your Internet connection to check if your service is transferring data fast enough for Hulu. Hulu recommends 3.0 Mbps for viewing Hulu streaming libraries, 8.0 Mbps for watching live streams, and 16 Mbps for viewing 4K content. If you don’t know how to check, Hulu Has a Guide to Doing a Speed Test For multiple devices, such as computers, various smart TV models, iPad streaming, mobile device streaming and game systems.
If you have other devices using your Wi-Fi, they can reduce the internet speed you need to stream Hulu. If you’re using Wi-Fi, you can try connecting your device directly to the router using an Ethernet or HDMI cable, or adding a Wi-Fi repeater to your network to get rid of the signal dead zone .
If nothing is working, you can also Google the specific Hulu error code you’re getting or go to Hulu Community To see if other people have found solutions to similar problems.