The Verizon app might be collecting your browsing history and more

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Verizon says it’s better to “understand your interests”

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The My Verizon app is collecting information about your browsing history, location, apps, and your contacts, all in the name of helping the company “understand your interests” as previously seen Input, The program, which Verizon automatically appears for customers to choose from, is called Verizon Custom Experience and is buried in the privacy settings on the app.


The program offers two different options that appear in the app, Custom Experience and Custom Experience Plus, each of which differs in terms of attack. Provides additional information about settings both within the Verizon app as well as FAQ page on its website. It appears that the Custom Experience option is a stripped-down version of Custom Experience Plus, and as Verizon states directly in the app, it helps Verizon “communicate with you” and “give you more relevant product and service recommendations.” does. By using “information about the websites you visit and the apps you use on your mobile device”.

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Meanwhile, Custom Experience Plus has only one purpose — to help Verizon give you a more “personalized” experience. However, it not only uses information about the websites and apps you access on your mobile device, but it also says it uses your “device location,” as well as the “phone number that You call or who calls you” as well as helps Verizon “better understand your interests.” This also includes your CPNI, which tracks the timing and duration of your calls.

As Verizon explains on its site, it may use your information to offer you an offer that includes music content, or give you music-related options in its Verizon Up reward program if it knows that You like music. Verizon explicitly states that you must “opt in to participate and you can change your choice at any time,” but that doesn’t seem to be giving users the chance to opt-in themselves, or perhaps They are doing this unknowingly.

After checking the privacy settings on my own app, I found that both “Custom Experience” and “Custom Experience Plus” were already turned on. I can’t remember if any of these features were turned on, or asked about. as Andrew Paul Input Note, he discovered this feature after accidentally opening a promotional email from Verizon that described the new program.

To opt-out of the custom experience entirely, open your My Verizon app, and then hit the gear icon in the top-right corner of the screen. Scroll down and select “Manage Privacy Settings” under the “Preferences” heading. On the next page, toggle off “Custom Experience” and “Custom Experience Plus”. To erase the information Verizon has already collected about you through the program, tap “Custom Experience Settings” and hit “Reset.” The company says it won’t sell your information to advertisers and that it will “only use it for Verizon purposes,” but it still isn’t bothering in any way.

In April, T-Mobile began automatically enrolling users in a program that shares your data with advertisers unless you manually opt-out of your privacy settings. Feather AT&T’s Privacy Center, the company says it collects web and browsing information along with the apps you use, and you can manage these settings from here AT&T’s site,

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