Uber Eats, Uber’s food delivery arm, is launching nationwide delivery, a new product that will allow U.S. customers, with the exception of Alaska and Hawaii, to get signature meals from select retailers in New York, Miami and Los Angeles.
This new feature will be coming in a couple of weeks after Uber announced many products both through their travel and delivery platforms aimed at attracting new users and offering as many services as possible to existing customers.
“We aim to be a platform that allows consumers to get anything (like their favorite products from across the country) and find new and diverse ways to help merchants grow their business,” an Uber spokesperson told TechCrunch, noting that both customers and merchants asked for nationwide delivery.
Uber Delivery Office, Uber Freight, which links shippers to carriers, will not be part of this new product. Instead, nationwide shipping will be made possible through a partnership with FedEx, which Uber says will deliver groceries within an average of four to five business days.
Starting this week, customers get access to the first 15 outlets such as Bludso’s BBQ or Gotta Have S’More in Los Angeles, Sarge’s Deli or Wafels & Dinges in New York, and Sabores Market or Doggi’s Arepa Bar in Miami . Uber said it intends to increase the number of sellers on its platform, but did not provide a timeline.
Customers who are interested in placing a delivery order can access the product in the Uber Eats app, where country delivery will be displayed on the home screen. Once users select a vendor of their choice, select items for their cart, and place their orders, they will receive an email with FedEx tracking information.
Merchants who want to list their items for nationwide delivery can contact their account manager if they’re already with Uber Eats, an Uber spokesperson said.
“Sellers pack and ship items themselves,” an Uber spokesperson said. “Uber Eats provides a shipping label and a postcard insert with all necessary instructions for the consumer.”
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