Walmart merges InHome grocery delivery service with Walmart+ as optional addition

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Walmart announced today that its InHome grocery delivery service is now available as an optional add-on as part of a Walmart+ membership, a low-cost alternative to Amazon Prime. what does free shipping no minimum. The company notes that two previously standalone memberships are being combined into one to offer a single streamlined experience for customers.

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A Walmart+ subscription costs $12.95 per month or $98 per year. Customers can now add InHome Delivery to their subscription for an additional $7/month or $40/year. That works out to $138 a year for both, the company says, which is $10 less than the previous annual price when Walmart+ and InHome were separate memberships.

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First launch in autumn 2019, Walmart InHome Delivery Service allows customers to place groceries orders online and then have groceries delivered directly to the fridge when a Walmart employee enters their home with a smart lock. The service is intended for customers who work away from home during the day or travel and want to put away their groceries while they are not at home. InHome addresses a major consumer complaint about online grocery delivery – that you have to be at home (or at least head home soon) to put away your cold and frozen groceries after your order is left on the doorstep.

Walmart is also launching InHome today in several new markets, including Miami, Tampa, Orlando, Dallas, Austin, San Jose and San Francisco. Company announced this expansion earlier this year when it was launched in Northwest Arkansas, Atlanta, Phoenix, and the District of Columbia.

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As part of the expansion, Walmart announced plans to hire more than 3,000 delivery drivers during the year. It also said it will build a fleet of all-electric delivery vans to be used for deliveries while promoting the service in the areas it serves. The company announced EV partnership with BrightDrop about this effort earlier this year.

“We know how much InHome members love this service — they see the same familiar faces and build real relationships with our employees that help them get through their busy work weeks,” said Whitney Pegden, InHome vice president and general manager. in an interview. statement. “InHome has one of the highest customer experience ratings in the business, and now we’ve made it even easier to access in even more locations as we reach over 30 million households by the end of the year.”

The company says its e-commerce sales have grown 38% over the past two years, and that it plans to continue investing in the shipping space to create a seamless and flexible experience for customers. Walmart is also ramping up delivery slot capacity by 35% this year to meet growing demand and continues to expand into new markets.


Credit: techcrunch.com /

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